Get used to saying no to good ideas and possibilities that distract you from the most important things and that don't serve your purpose.
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A subtle form of groupthinking: When we don’t question a norm or standard practice, that’s lazy thinking.
You can challenge everything you do, you just can’t challenge everything all at once. The whole idea of continuous improvement is based on always looking for ways to do things better. Continuously.
Another subtle form of groupthinking: When there’s a problem to solve and you call a meeting for example, the group wrestles with the problem and comes up with a workable solution. At that point most groups declare victory and adjourn.
That’s a mistake and an opportunity missed.
If leadership is your job, you can’t walk away from them. Because they're part of your job.
These are conversations about performance and behavior. Most bosses dread them.
Bad leaders take credit for the good things and pin any blame for bad things to others.
Good leaders let the credit go to the team and team members. They only call attention to themselves wh...
Your task is to help your team and team members do good work. You should understand that the mission is important, not you.
As a leader, you’re just there to make things work better.
Coaching should be your primary tool in leading. If your coaching sessions seem more like you’re the therapist and your team member the patient, you’re doing it wrong.
Your team members should pay attention to how it will be different in the future.
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