This process only needs extensive data on consumers’ behaviors... - Deepstash
Upskilling: Preparing For The Future

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Upskilling: Preparing For The Future

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<p>This process only needs ext...

This process only needs extensive data on consumers’ behaviors and AI capabilities to translate that data into insights. If a brand wants to share its understanding with the consumer, it will enhance its ethical reputation and trustworthiness. 

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AI, the most rapid change of technology nowadays, helps companies understand their customer better. And many theories say AI will know us better than ourselves. As a customer, I feel these apps, such as e-commerce, help me search for the product I want. However, as a human, there’s something that...

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Imagine how ChatGPT will transform its knowledge of humanity without boosting our self-knowledge.

Imagine how ChatGPT will transform its knowledge of humanity without boosting our self-knowledge.

Perhaps, to avoid the dystopian scenario predicted by Yuval Harari, we must democratize the algorithms' knowledge of us, at least by ensuring that companies have to share the personal insights they’re gathered with us. 

Every trivial choice we make every day reveals central aspects of our i...

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There are reliable and systematic links between our preferences and our personality traits

There are reliable and systematic links between our preferences and our personality traits

Consider a few examples: your choice of movies reveals the degree to which you are intelligent, conscientious, and agreeable, and your Facebook data reveals whether you are friendly or introverted. There are few exceptions to this rule, and the list of correlations between human personality trait...

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90 reads

Self-knowledge is the cornerstone of human identity.

Self-knowledge is the cornerstone of human identity.

Without firm self-knowledge, it’s hard to construct a logical story of who we are, the story that would make our life experience and interaction with others. This skill is complex to master, and research suggests that only 10-15% of people are self-aware.

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153 reads

The essence of AI is a prediction machine, which consists of algorithms capable of (1) finding patterns in large datasets and (2) training themselves to get “smarter” (increase their predictive accuracy). There are clear reasons to expect AI to improve our ability to understand things, including ...

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113 reads

Brands and consumers have a mutual interest in understanding consumers’ personalities. In the 1950s, marketing campaigns were grounded in focus groups and telephone surveys to segment customers “psychographically” to improve the product.

With AI, we can get a much more personalized version ...

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88 reads

The more similar you think the brand to your personality or character, the more you will buy the product.

 The opportunity for AI would be to make us aware of the gaps between how we want to be seen and what are brand and product choices convey to us. As Nathalie Nahai says in her late book, consumers are highly committed to adjusting their preferences based on the reputation of brands, including the...

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102 reads

<p>The widespread adoption pro...

The widespread adoption provides compelling evidence for the value of AI to consumers; their AI engines do little to improve our self-knowledge. So, is there any problem? 

  1. Our choices become more data-driven, the consumer sophistication decreases. This is a missed opportunity in the fa...

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108 reads

CURATED FROM

IDEAS CURATED BY

melvabintangg

A learner | Writer of Melva's Note on Substack | High curiosity about psychology and human development.

In the age where data has become commoditized, but the insights and profits are being exclusive for ginormous tech players, what better way to harness consumer trust and loyalty than by giving them back valuable insights, that can turn them into smarter customers, and also self-aware humans.

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<p>One of the most compelling ...

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