Focus relentlessly on the Customer
- Know your customers deeply.
- Read all customer support tickets.
- Get to the root of the issue using the 5 Whys Framework.
- Deeply understand your customer's desires and what prevents them from accomplishing their desires.
- Solve the problem that blocks the customer from accomplishing their desires.
- Test out your product with actual, paying customers at their homes;
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Webflow’s Path to Product-Market Fit — Lessons on Creating a Market with Rigorous Customer Empathy
review.firstround.com
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IDEAS CURATED BY
By studying the journeys of founders that have successfully navigated the path to the elusive product/market fit, we can learn much about how to chart our own path to startup success.
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