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We regularly find ourselves engaging with people whose core beliefs and values differ from our own. We might want to convince them to adopt our point of view, but this can lead to unproductive conflict.
However, people who disagree passionately can be easily trained to have productive interactions.
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Constructive engagement involves cultivating goodwill between the parties involved.
It involves using language that signals real interest in the other person's views.
Signs of receptiveness:
This exercise involves members of one party sitting in a circle with the other group sitting around them. The outside group listens quietly while the inside group answers a set of questions.
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