Learn more about communication with this collection
How to practice self-compassion
How to identify and challenge negative self-talk
How to build self-confidence
Improving conversational receptiveness
It involves using language that signals real interest in the other person's views.
- When people appear receptive, others find their argument more persuasive.
- Receptive language is also contagious as the other person will be more responsive in turn.
- People like others more when they seem receptive.
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Constructive engagement
Constructive engagement involves cultivating goodwill between the parties involved.
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Disagreement
We regularly find ourselves engaging with people whose core beliefs and values differ from our own. We might want to convince them to adopt our point of view, but this can lead to unproductive conflict.
However, people who disagree passionately can be easily trained to have productive i...
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Fishbowl discussions
This exercise involves members of one party sitting in a circle with the other group sitting around them. The outside group listens quietly while the inside group answers a set of questions.
After each side answered and listened, the moderator brings them together for conversations abo...
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Receptive words and phrases
Signs of receptiveness:
- Acknowledgment: "I understand that..." or "I believe you're saying..."
- Hedging: It is indicating some uncertainty about the claim you want to make. "Going forward with this decision might..." is better than ...
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Six Ways To Make People Like You
Rule 1: Become genuinely interested in other people
Rule 2: Smile
Rule 3: Remember that a person's name to them is the sweetest and most important sound in any language
Rule 4: Be a good listener. Encourage othe...
5. Use "Open" Body Language
When you’re trying to be more social, you should use “open” body language. Open body language signals to others that you’re interested in interacting with them.
So what does this look like in practice? Here are the key components:
- Uncross your legs and arms
- Stand (or sit)...
II. INTERPERSONAL RETHINKING
A. Ask Better Questions
10. Practice the art of persuasive listening. When we’re trying to open other people’s minds, we can frequently accomplish more by listening than by talking. How can you show an interest in helping people crystallize their own views and uncover their own...
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