Why we've been saying 'sorry' all wrong
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A recent study in a marketing journal advises to use gratitude, and start with a note of thanks towards what has been endured by the recipient.
For Example, Saying “Thank you for your patience’ instead of ‘Sorry for the wait’.
... along with justifications is all we normally blurt out during a heated discussion or argument, and it just makes things worse.
Focus on the present and the future, and not try to justify the past.
While apologizing, a certain cost has to be paid up. The point of this cost is not to benefit or enrich the recipient of the ‘Apology Gift’ but the sacrifice or the hurt the giver is willing to undergo.
For Example, an offer to cancel a weekend trip in order to spend that time with the partner.
SIMILAR ARTICLES & IDEAS:
An apology is one of the most profound interactions two human beings can have with one another.
Research by Lazare and others suggests effective apologies—meaning those that are accepted by ...
When people make the common mistake of saying they’re sorry too quickly, they can miss a crucial step towards reconciliation.
If someone commits a serious transgression, it’s best to apologize only after the victim has had a chance to “yell and vent” and fully process the betrayal.
Apologies that come too late, like those that come too early, are likely to fail; the sweet spot is somewhere between the two.
You should be more focused on the other person, making sure they really believe that you get what you did wrong. Without that emphasis on the other person’s emotional state—and the promise of change—an apology sounds insincere.
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Apologies bring us face-to-face with the fact that we have something to apologize for, triggering a sense of guilt and shame.
Saying sorry puts one’s shameful beha...
When people focus on their core values, they seem to become more willing to sincerely apologize.
By understanding the many barriers to an apology— the indifference to another’s pain or the fraying of a relationship—we can glimpse what’s holding us back from saying “I’m sorry” in a particular situation.
From there, we have the opportunity to change course and let the healing begin.
A high-quality apology has three elements:
We all cause harm to our partner and the intimacy between us. We make mistakes that are foolish and unintentional and sometimes launch attacks on purpose.
When you wound another, apologi...
A good apology takes two people: the giver and the receiver. An apology that heals is based on kindness, generosity, and compassion.
The recipient accepts it with grace and, in turn, offers forgiveness. Without forgiveness, it cannot heal.