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Apologies bring us face-to-face with the fact that we have something to apologize for, triggering a sense of guilt and shame.
Saying sorry puts one’s shameful beha...
When people focus on their core values, they seem to become more willing to sincerely apologize.
By understanding the many barriers to an apology— the indifference to another’s pain or the fraying of a relationship—we can glimpse what’s holding us back from saying “I’m sorry” in a particular situation.
From there, we have the opportunity to change course and let the healing begin.
A high-quality apology has three elements:
Forgiveness does not mean forgetting or minimising the pain we feel; nor is it about excusing others.
Forgiveness means making a conscious and deliberate decision to let go of our fe...
One thing that often helps people to forgive is receiving an apology.
A good apology ideally has three parts: an admission of responsibility, a demonstration of sorrow, and doing something to remedy the offence, or prevent a repetition of it.
An apology is not telling others we feel sorry they are angry it is telling them we understand why they are angry with us, regret making them feel that way, and wanting to take their anger away.
An effective apology is showing the person we understand why they are hurting.
An apology is one of the most profound interactions two human beings can have with one another.
Research by Lazare and others suggests effective apologies—meaning those that are accepted by ...
When people make the common mistake of saying they’re sorry too quickly, they can miss a crucial step towards reconciliation.
If someone commits a serious transgression, it’s best to apologize only after the victim has had a chance to “yell and vent” and fully process the betrayal.
Apologies that come too late, like those that come too early, are likely to fail; the sweet spot is somewhere between the two.
You should be more focused on the other person, making sure they really believe that you get what you did wrong. Without that emphasis on the other person’s emotional state—and the promise of change—an apology sounds insincere.
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