5. The Law of Curiosity
- People love to talk, and they will if you prompt them into a conversation by asking them something about themselves or something you know they find interesting.
- Use open-ended question (start with what, how, why or how come) rather than yes/no questions.
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Open-ended questions
Avoid questions you can answer “yes” or “no”. They are closed-ended, don’t generate discussion and they rarely yield any insight.
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