If You Feel Like You’re Regressing, You’re Not Alone
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Regression as a phenomenon comes from developmental psychology and relates to how people go back to a less mature stage when faced with pressure.
It is the most dangerous phase for teams, but it cannot be skipped.
It starts with changing the focus of your team from the short-term risks to your company’s bigger-picture contribution and longer-term opportunities. You change the question from, “How can we handle the crisis?” to, “How can we move out of the crisis?”
The reorientation process can lead your team’s attention towards the recovery phase.
A crisis can be both a moment of glory and and a moment of failure for a leader. The people they work with will remember their actions and decisions, positive or negative, for years to come.
So, as you lead through a crisis, remember that each phase requires a different approach.
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The “First 15 Minutes” crisis management checklist:
show humanity, compassion, and concern for any human toll – and mean it.
Dealing with a crisis increases the risk of taking bad decisions. When times get harder: