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A seasoned business trainer working with top universities and business schools. A lover of coffee, movies, and books, I blend practical insights with a passion for continuous learning.
Think Fast, Talk Smart
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Similar ideas
Conflict in leadership and life is unavoidable. Instead of seeing conflict as something to be avoided, see it as an opportunity to achieve greater levels of fulfilment.
One needs to figure out their own style and change it if needed. One can take a few seconds before responding and reflect upon what they have listened to with intent.
The first step is to validate the person’s feelings, making them feel heard and listened to. The listening part is even mor...
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