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The strategic value of listening

An employee-driven approach lets you change policies and practices in a way that is informed by data and not a gut feeling.

You may never get a holistic understanding of your company's health unless you have a conversation with your employees. They will know how you cared for them and made them feel. In turn, that will inform how engaged they are in the long run.

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Guiding principles for a crisis response

  • Part of the response is to hold performance and growth check-ins to acknowledge the contribution each employee is making and help them manage their longer-term professional goals.
  • Err on the side of overcommunicating. Create a communication plan and be consistent. E.g., a daily ema...

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A long-term response

Global crises are always challenging to navigate. When the time for immediate response passes, we have to dig in for the long haul.

Factors that influence operations going forward will be unique to each company. Remote work may continue to play a bigger role than it did before the pand...

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Let employees point the way

Be proactive in asking employees how they're doing and what's holding them back. That way, you will know you're responding in the right way at the right time.

  • If you don't have information from staff, start with a comprehensive survey. Find out if they have an appropriate workspace a...

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An employee-driven approach

Employees' health and well-being should come first. There may be a perceived choice between productivity and well-being. But, engagement is a natural by-product of well-being.

People are worried about health, job security, their kids' education, life on the other side of the crisis. Micro-...

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zarram

"Today a reader, tomorrow a leader." ~ Margaret Fuller

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The Importance Of Proper Listening

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With proper listening you’ll have a crystal clear understanding of the conversation and demonstrate to speakers that you’re invested in what they have to say.

Being a good listener is one of the most potent things you can do to increase your influence and likeability. It is also one ...

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  1. Agree on what a "good workday" is. This will vary from person to person, as everyone's situation is different, but you need to set an individual track for employees that embraces quality and sustainability over quantity and busyness. Communication is the key to this, but wh...

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