Ideas from books, articles & podcasts.
The goal of listening is to make the other person feel heard. Listening is understanding where emotions come from, and it is not always rational. It is based on experiences and perspectives.
We all have biases and blind spots. That makes it essential to have uncomfortable conversations with...
Too many leaders are trying to lead by email. We need humanity more than well-articulated emails.
Call your employees and ask them how they are doing. Take the time to listen to them. Treat them like friends. They should feel heard at the end of the call. If it is a larger company, check in...
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