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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
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Continuously shifting depending on who you are talking to.
Treating knowledge as concrete (a noun) suggests there is a specific point at which what you know becomes an absolute truth. When knowledge becomes a process, a fluid verb instead of a concrete no...
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Attentional Capital is a measurement used to calculate how we arrive at a place of knowledge.
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Mentorship is about having challenging conversations that help increase our self-awareness and helps us grow both personally and professionally.
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Sophrosyne is a way to feel more in control of one’s emotions, leading a life of moderation, calm and self-control.
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