Ideas from books, articles & podcasts.
Whenever you feel swept along in a virtual firestorm, ask yourself if you would deliver your response to this person face-to-face.
If a comment triggers anger in you, don't immediately fire back. Step away for a while before responding. Shut down your computer and take a walk.
MORE IDEAS FROM THE SAME ARTICLE
PC bravery is false bravery that comes from hiding behind a computer screen. It includes saying things online you would never say in person, threatening people you don't like, or making up lies to infuriate people (known as trolling).
The theory examines the ability of a communication medium to effectively and accurately convey social cues.
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