MORE IDEAS FROM THE ARTICLE
Compassion is what we focus on for emotional intelligence.
Reframing our personal hidden bias and negative feelings into something positive can change our outlook towards the situation.
Example: If you are moving fast, you may think you are impatient, but it can be reframed as the enthusiasm of reaching earlier.
Everybody has bad days or weeks. To tell if someone is a High Conflict Person, we can look for four traits of behavior.
Nobody is perfect, but if someone has all four traits, they almost certainly are an HCP.