People with low emotional intelligence think they have to solve difficult emotions. They try to get rid of any painful feelings.
Emotionally intelligent people see emotions as messengers. They validate them even if they don't like the content of the message.
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People with low emotional intelligence are afraid of painful feelings in others, so they try to make them go away. For example, they try to explain why you shouldn't feel the way you do or attempt to solve your bad mood.
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