The Three Basic Stress-Inducing Conversations
- While giving bad news to others, like giving feedback or firing someone, one can find it difficult to strike the right note.
- When a small sentence or even a word can be taken as a negative provocation and trigger an adverse reaction. Suddenly the conversation becomes intensely charged emotionally.
- A conversation where one resorts to profanity, manipulation, shouting to thwart the other person.
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