Taking the Stress Out of Stressful Conversations - Deepstash

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Taking the Stress Out of Stressful Conversations

hbr.org

Stressful Conversations

Human beings love to gossip, chatter and jest, but some conversations can be stressful, confusing, and even embarrassing. To avoid conflicts and the avoidable pain it can bring, we tend to dodge a stressful conversation.

The emotional entanglement and the feelings that get stirred up throw...

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  • While giving bad news to others, like giving feedback or firing someone, one can find it difficult to strike the right note.
  • When a small sentence or even a word can be taken as a negative provocation and trigger an adverse reaction. Suddenly the conversation becomes intensely char...

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  1. Be fully aware of one’s own vulnerabilities and shortcomings.
  2. Anticipate any specific problem that may occur, and try to rehearse it if possible.
  3. Understand that words are key that can make or break your conversation, and try to fi...

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  1. Respect the other person, and acknowledge the problem, along with the responsibility, making the conversation impersonal and non-provoking.
  2. Restate your intentions using a non-threatening, neutral language, aligning your core objective with your wo...

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