The Lost Art of Active Listening

The human voice is a remarkable instrument.

It's the only sound capable of starting a war or expressing love.

Yet, many of us struggle to be heard.

So, how can we use our voices to make a real impact?

Let's dive into some key insights ...

Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.

The basics of active listening are:

1. Do not interrupt, disagree or evaluate the other person’s words.
2. Nod your head or make appropriate ackn...

The shared understanding that builds relationships starts with genuine, active listening, which is a neglected art in a world filled with distractions and multitasking.

• Turn your phone into aeroplane mode and go somewhere to talk to a colleague where people would not...