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Before Making Decisions, Decide How to Decide
Two decision-making models for tough challenges
- The hub-and-spoke decision-making model. It's likely you don't have enough experience, brainpower, or time to succeed. The way forward is using a small group of elite talent, traditional experts, or a consulting team and having them set the course. This model uses interviews and read-outs to provide all the information and perspectives required to draw solutions. The process can take a long period of time.
- Many-to-many decision-making model. You are engaging the talent in and around your organization. Whatever they are missing can readily be filled by external experts. The way to proceed is to ensure interactions between many specialized people in ways that combine their knowledge and talent to create unique recommendations. This model generates a high-volume of high-quality conversations. Speed to execution and change is the norm.
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Key Idea
Steps To Happiness At Work
- Avoid "good" and "bad" labels.
- Practice "extreme resilience": the ability to recover fast from adversity.
- Let go of grudges.
- Don't wa...