Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...

An effective communicator needs to mould the message to ensure (sometimes in real time) it is listened to.

Make sure people are not rushed into an already made decision, and the main point is not put forth as a blunt statement. A meaningful dialogue with intellige...

“People will forget what you said and did, but they will never forget how you made them feel.” - Maya Angelou

An emotional-level connect is imperative in an effective communication, without which the entire exercise is impotent. A sincere, transparent, and emotion...

Active listening may be your most important skill set. Here is how to practice it:

1. More listening less talking.
2. Do not answer a question with a question.
3. Do not finish the other person’s sentence.
4. Avoid narcissism and focus on the other person.
5. Foc...

Many leaders can mistake what is being stated as the entire information, neglecting the unspoken messages that are revealed by observing the body language of the subordinates and peers.

Paying attention to what isn't said can make a huge difference in the level of communi...

While speaking to groups, a leader tends to be formal, and is distracted by the large crowd, failing to create a deep level of intimacy.

The trick to effective communication is to deliver the message as if one is talking to an individual. This makes the speech emotionally genuine