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How to turn small talk into smart conversation

How to get beyond small talk

Ask open-ended questions that invite people to tell stories, rather than one-word answers.

Instead of "How was your day?" try, "What did you do today?" Other open-ended questions to try:

  • "What's your story?"
  • "What's the strangest thing about where you grew up?"
  • "What's the most interesting thing that happened at work today?"
  • "How'd you end up in your line of work?"
  • "What was the best part of your weekend?"
  • "What are you looking forward to this week?"
  • "Who do you think is the luckiest person in this room?"

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