Conceptual models - Deepstash
How To Become a Better Decision-Maker

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Understanding the importance of decision-making

Identifying biases that affect decision-making

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How To Become a Better Decision-Maker

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Conceptual models

A conceptual model is the underlying belief structure about how something works.

For example, on many computers, the process of dragging and dropping files into a folder seems simple because people already understand physical files and folders. But understanding it is only possible because of an effective conceptual model. A computer does not have files and folders and will store data in multiple places.

The complexity of a structure is all in the mind. When we want something to be simpler, we only need a better conceptual model of it.

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The conservation of complexity

To do a difficult thing in the simplest way, we need a lot of options. When looking an any set of tools for a task, such as a digital photo editing program, a novice will see complexity. A professional sees a range of different tools, each of which is easy to use. They know h...

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Every functionality requires control

The more complex something is, the more controls it needs, whether visible or invisible to the user.

  • From the user's view, products and services are automated. If you stay at an expensive hotel, your room is always as you want it. The staff handles the complexity beh...

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Tesler’s law of the conservation of complexity

"The total complexity of a system is a constant. If you make a user’s interaction with a system simpler, the complexity behind the scenes increases."

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Wanting a simpler life

Wanting a simpler life

When we desire a simpler life, we normally mean we want products and services to have fewer steps, fewer controls, fewer options, less to consider. But we also want all the features and capabilities. These two ideas are often at odds.

Life can be really complicated. We fac...

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Lessons from the conservation of complexity

  • How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
  • Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...

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anty

I’ve got 99 problems and I’m not dealing with any of them.

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Leveraging diffused and focused learning is key to truly understanding something. You learn chunks through the focused model, and you develop the broader conceptual map using the diffuse way of thinking.

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Digital hoarding and online storage

Platforms like Google Drive are “open temptations” for hoarding because they make it so easy for us to accumulate files and almost never prompt us to review them, The sense that something is retrievable if we just store it somewhere provides a false sense of security. And there’s plenty of storag...

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