The conservation of complexity
To do a difficult thing in the simplest way, we need a lot of options. When looking an any set of tools for a task, such as a digital photo editing program, a novice will see complexity. A professional sees a range of different tools, each of which is easy to use. They know how to use each option to make a task easier. Without an array of options, the task will be more complicated.
Complexity is a constant. It cannot be eliminated, only moved somewhere else. When something looks simple to use, it can be very complex inside. When something is simple inside, it can result in a complex surface.
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Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
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Lessons from the conservation of complexity
- How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
- Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...
The Complexity Bias
Many of us prefer complicated solutions and explanations over simpler ones. This cognitive error is known as the Complexity Bias.
We don’t listen to simple, basic advice to be productive and healthy, like doing regular exercise or rising early eve...
Complexity Bias
We are inclined to believe that complex solutions and explanations are better than simple ones. The perception of complexity often leads to avoidance.
What you can do about it:
- Instead of seeking to understand a concept fully,
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