Productivity Is Not Personal
- Our productivity is actually connected to the productivity of other people in our organization, our clients and even end-users.
- Management has to intervene in order to ensure that there is productivity across the company, making this a top-down approach.
- A factory style routinization of work using flowcharts or other processes is not appealing to expert knowledge workers, who prefer an organic approach tailored to their unique ways of working and their lifestyle.
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