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Kali

@kalic664

What makes a great listener

What makes a great listener
  • Asking great questions;
  • Playing attention to the nonverbal communication;
  • Forgoing taking detailed notes to pay better attention;
  • Listening with the intent to understand, not the intent to respond;
  • Making people feel heard;
  • Following up on what matters.

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How to Master the Art of Listening

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