deepstash
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You're Only As Good As Your Worst Day
Just like a chain is only as good as its weakest link, a product or service is only as good as they are when they malfunction or break.
We all are programmed to focus on the winning streak, skyrocketing valuation, and great success. What is more instructive and enlightening is to observe what happens during the rough times.
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SIMILAR ARTICLES & IDEAS:
We all make decisions. However, few of us realize that the process we use to make decisions is more important than the analysis we put into the decision.
When it comes to decisions, organizations rely on gathering data and analyzing the decision. People believe that analysis reduces biases, but most business decisions made this way turned out to be poor decisions.
Research shows that good analysis from managers who have good judgment won't necessarily produce good decisions.
Analysis alone does not yield good decisions as the people who put it together have a subconscious bias and interest in a particular outcome.
Instead, a disciplined decision process involves guarding against decision-making biases by exploring and discussing major uncertainties or discussing contradictory viewpoints.
In many ways, technology improves and enriches our lives. Yet, there is a sense that we have lost control of our technology in some ways and end up victims of its unintended consequences.
A...
When we introduce a new piece of technology, it is wise to consider if we are interfering with a bigger system. If we do, we should reflect on it's wider consequences.
But, if the factors involved get complex enough, we cannot anticipate them with accuracy. Understanding revenge effects is mostly a reminder of the value of caution and not of specific risks.
The spiral of silence is a human communication theory developed by Elisabeth Noelle-Neumann in the 1960s.
The theory explains how societies form shared opinions an how we make deci...
According to the theory of the spiral of silence, our desire to fit in with others means we will speak up if we think our opinion will be popular, or avoid expressing an opinion if it is unpopular.
The feedback loop means each time someone voices a popular opinion, the positive feedback from the group reinforces the feeling that it is safe to do so. Conversely, receiving a negative response for a divergent opinion will strengthen the view that they should avoid expressing it.