Learn more about personaldevelopment with this collection
Proper running form
Tips for staying motivated
Importance of rest and recovery
When Things Go Well
Just like a chain is only as good as its weakest link, a product or service is only as good as they are when they malfunction or break.
We all are programmed to focus on the winning streak, skyrocketing valuation, and great success. What is more instructive and enlightening is to observe what happens during the rough times.
191
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Relationships When Things Go Bad
- If your spouse stood by you during your jobless months, when there were uncertainty and stress all around, then the relationship is worth its salt. Anyone can stand beside a successful person during a good time.
- How a partner is treated during a bitter argument is something that is...
176
669 reads
Decisions During A Financial Crisis
- Companies prove their real worth when they adapt themselves to changing market conditions during a financial crisis.
- Companies which pivot themselves and take care of their employees, customers and stakeholders are the ones that thrive.
- If they are raising CEO bonuses and ...
141
605 reads
How Companies Behave During Crises
From a customer's standpoint, the reputation of a company is made or broken during the time there is a problem or a crisis.
If a faulty product or service results in endless customer care calls that lead nowhere or jumping legal loops, then the customers will take their bu...
143
790 reads
We Are As Good As Our Worst Day
Our worst day is a chance to show our best qualities, and to stand out.
What we do during the times of turmoil and crisis cannot be faked. It’s when the real ‘us’ is out there in the open, for all to witness. One cannot stall or cook up an excuse when the problem is up clo...
199
730 reads
Leadership During Uncertainty And Fear
Leaders who are at the helm during pandemics, natural disasters, wars, economic crises are the ones which handled the turbulent waters with their grit and resilience.
An empathic leader who provides reassurance, comfort and security during times of uncertainty is the one to bank on.
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631 reads
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Lessons from the conservation of complexity
- How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
- Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...
From a product standpoint
Products and services are only as good as they are when they break, not when everything is functioning fine.
Even if you’ve had a positive view of a product or service for years, a problem that takes forever to fix or a hostile response when you ask for help will no doubt ...
1. Consumer Sovereignty
Not only is the customer king, but all production aims to ultimately satisfy consumers in some sense by providing them with value. This value is entirely up to the consumer. Entrepreneurs can only provide the means, typically a good or a service...
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