Anyone entering the freelance world with the notion that they can “plan their work, and work their plan” will face frustration.
The needs of customers, and sometimes events beyond control, will eventually lead freelancers in new directions. Those try to stick to a chosen path risk falling behind the marketplace.
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Qualities of the empathic manager:
An optimist, looks at the event as an isolated incident largely disconnected from other things that are going on in their life.
A pessimist will take the incident and add it to a laundry list of other things going on in their life.
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