Historically, we've gained nuance and perspective into our coworkers and clients' thoughts, feelings, and actions through working with them shoulder-to-shoulder in specially-designed studios, conference rooms, and even the occasional makeshift office corner. And when we've had design thinking workshops, we see these intangible connections become amplified.

Psychologist Tania Israel shares the 3 basic skills that go into active listening.

Go ahead and find ways to be more productive when working remotely, but don’t leave creativity out of the conversation.