The Timing Of A Help Offer - Deepstash

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The Timing Of A Help Offer

Successful managers don’t preempt every obstacle a team member encounters but watch and listen, looking for the right time to pitch in. If someone is already stuck in the challenge, first-hand, they are engaged enough to take the advice in a positive manner.

Lending the hand at the right time makes the employee use the instructions in a better way, as if the same thing was said in the beginning, it would not have registered with them at all.

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  • Micromanagement has a bad reputation, and team members want to work autonomously, not being watched all the time and told what to do.
  • Managers, however, cannot be held guilty in most cases, as team members doing complex work often need extensive help

  • If the project is complex, cognitively demanding and highly creative, one has to engage in a deep manner in the short term, but non-engagement(path clearing) in the long term.
  • The manager has to step in when an employee has come upon an obstacle which cannot be taken care of by som...

  • The power dynamics of being a manager and the multiple personalities that make up a boss can make the subordinates doubt the fact that they can get any effective help.
  • A boss stepping in is perceived as a sign of failure.
  • Employees can become defensive, unreceptive or the...

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What Not To Do When Asking For Help

  • Instruct people.
  • Tell or imply that they should help our debt they don’t have a choice about it.
  • Using unnecessary prefaces makes people feel trapped.
  • Profusely apologizing makes the experience seem less positive.
  • Emphasizing reciprocity can make people feel i...

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