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A Key Distinguisher Between Average & Outstanding Employee Performance

Emotional intelligence

EQ is the ability to objectively assess one’s own emotional state, avoid becoming emotionally compromised, being attentive to the emotional states of others, and being able to use all of this to skillfully build relationships with others.

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A Key Distinguisher Between Average & Outstanding Employee Performance

A Key Distinguisher Between Average & Outstanding Employee Performance

https://www.bigthinkedge.com/blog/a-key-distinguisher-between-average-outstanding-employee-performance#

bigthinkedge.com

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Key Ideas

Emotional intelligence

EQ is the ability to objectively assess one’s own emotional state, avoid becoming emotionally compromised, being attentive to the emotional states of others, and being able to use all of this to skillfully build relationships with others.

Emotional intelligence and success

EQ relates to many skills crucial for long-term success:

  • Perseverance: not being brought low by a single setback;
  • Social perception: being able to understand and empathize with others;
  • Communication: the ability to talk with and understand others clearly and concisely;
  • Persuasion: being able to convince others to follow a course of action or cooperate; and
  • Cooperation: the willingness and ability to effectively work with others for the good of the team.

EQ and leadership

To effectively lead others and meet long-term goals (such as improving sustainability), leaders need to be able to influence others and get them to commit to a course of action. 

Without the ability to understand and engage with others on an emotional level, leaders are not as effective at producing results for the organization as a whole.

Developing emotional intelligence

One of the key things to remember about emotional intelligence is that it isn’t a fixed statistic.

It’s a skill like any other — meaning that it can be improved on with practice.

Practicing emotional intelligence at work

  • Workshops and Roleplay Sessions: perspective-taking activities, to improve sel and social awareness.
  • Everyday Group Work: simply working closely together on an important project.
  • Watching Webinars and Lectures from EQ Experts.

SIMILAR ARTICLES & IDEAS:

Emotional Intelligence( EQ/EI)

Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.

Benefits of a higher EQ
  • Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
  • A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ

There is no correlation between IQ and EQ scores.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ). 

You simply can’t predict emotional intelligence based on how smart someone is.

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Emotional Intelligence (EI)
Emotional Intelligence (EI)

EI means the mastery of emotional competencies. 

That includes self-awareness, self-management, social awareness, and relationship management.

Questions to Measure EI in interviews
  • How do you establish trust? An environment with trust promotes higher working engagement
  • If you worked for your top competitor, how would you beat yourself?  This question could show the candidate's ability to put the good of the organization ahead their own pride.
  • Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.
Leaderships skills related to EQ
  • Working to inspire and motivate those around;
  • Focus on collaboration between team members, which creates synergy and a better experience for employees;
  • “Walking the talk,...
Use assertive communication

Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.

Emotionally intelligent people know how to communicate ...

Respond instead of reacting

The emotionally intelligent person knows how to stay calm during stressful situations. 

They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.

Utilize active listening skills

Emotionally intelligent people make sure they understand what is being said before responding. 

They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.

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A Zen Parable
There was a man riding on a horse. When a man walking on the road asks him where he is going, the rider replies, “Why are you asking me? You should ask the horse.”

The ho...

Emotional Intelligence

The ability to monitor one's own and others' feelings and emotions to discriminate among them and to use this information to guide one's thinking and actions. -Salovey and Mayer (1990)

Emotional Mastery

It manifests itself in the kind of statements we make about ourselves, in relation to our emotional skills and success.

Qualities such as confidence, awareness and optimism, come under the umbrella of emotional intelligence. 

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EQ and performance

Emotional intelligence (EQ) is the key attribute that distinguishes outstanding performers and is the leading differentiator between employees whose IQ and technical skills are approximately...

Grow your emotional intelligence
  • Be honest with yourself about your strengths and weaknesses
  • Acknowledge any stress or anxiety you’re feeling and resolve it before moving forward
  • Don’t take everything personally, and strive to accept other’s actions as a reflection of them instead of you
  • Be proactive, not reactive
  • Be sensitive to emotional signals (tone of voice, body language, eye contact to understand your counterpart).
The 4 core skills of emotional intelligene
The 4 core skills of emotional intelligene

Personal competence:

  • Self-Awareness: perceive your emotions and stay aware of them as they happen.
  • Self-Management: use awareness of your emotions ...
EQ and performance

Emotional intelligence is the strongest predictor of performance.

Your emotional intelligence is the foundation for a host of critical skills—it impacts most everything you do and say each day.

The importance of focus

Our focus matters immensely in everything we do. The better we can pay attention, the more excellent the results in everything from learning to leadership.

There are many varieties of ...

3 types of focus
  • Inner focus: it relates to self-awareness and self-management (how well we can tune in our values, know our strengths and limits).
  • Other focus: it refers to how well we attune to people (it's about empathy, about how we understand the way people perceive things and how they feel).
  • Outer focus: it refers to how well we can sense the large forces that shape our world (whose opinion matters most for a decision, how new technologies will roil a market, environmental trends, etc.)
Being intentional with our focus

While today's technologies have many advantages, we have to learn to be more intentional about focusing – for instance, carving out space in our day when we can concentrate without such distractions.

We also need to strengthen our focus. It works like a muscle: there are workouts for the focusing circuitry in the brain which can help us sustain focus better.

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