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A Key Distinguisher Between Average & Outstanding Employee Performance

https://www.bigthinkedge.com/blog/a-key-distinguisher-between-average-outstanding-employee-performance#

bigthinkedge.com

A Key Distinguisher Between Average & Outstanding Employee Performance
What is it that separates an average-performing employee from a truly exceptional employee? While there are many things that can set one employee apart from the rest in terms of employee performance, one thing that psychologist and author Daniel Goleman says separates the average employees from the extraordinary employees is their emotional intelligence, or EQ.

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Emotional intelligence

EQ is the ability to objectively assess one’s own emotional state, avoid becoming emotionally compromised, being attentive to the emotional states of others, and being able to use all of this to skillfully build relationships with others.

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Emotional intelligence and success

EQ relates to many skills crucial for long-term success:

  • Perseverance: not being brought low by a single setback;
  • Social perception: being able to understand and empathize with others;
  • Communication: the ability to talk with and understand others clearly and concisely;
  • Persuasion: being able to convince others to follow a course of action or cooperate; and
  • Cooperation: the willingness and ability to effectively work with others for the good of the team.

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EQ and leadership

EQ and leadership
To effectively lead others and meet long-term goals (such as improving sustainability), leaders need to be able to influence others and get them to commit to a course of action. 

Without the ability to understand and engage with others on an emotional level, leaders are not as effective at producing results for the organization as a whole.

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Developing emotional intelligence

One of the key things to remember about emotional intelligence is that it isn’t a fixed statistic.

It’s a skill like any other — meaning that it can be improved on with practice.

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Practicing emotional intelligence at work

Practicing emotional intelligence at work
  • Workshops and Roleplay Sessions: perspective-taking activities, to improve sel and social awareness.
  • Everyday Group Work: simply working closely together on an important project.
  • Watching Webinars and Lectures from EQ Experts.

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SIMILAR ARTICLES & IDEAS:

Emotional Intelligence (EI)

Emotional Intelligence (EI)

EI means the mastery of emotional competencies. 

That includes self-awareness, self-management, social awareness, and relationship management.

Questions to Measure EI in interviews

  • How do you establish trust? An environment with trust promotes higher working engagement
  • If you worked for your top competitor, how would you beat yourself?  This question could show the candidate's ability to put the good of the organization ahead their own pride.
  • Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.

Emotional Intelligence( EQ/EI)

Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.

Benefits of a higher EQ

  • Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
  • A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.

IQ and EQ

There is no correlation between IQ and EQ scores.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ). 

You simply can’t predict emotional intelligence based on how smart someone is.

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Leaderships skills related to EQ

  • Working to inspire and motivate those around;
  • Focus on collaboration between team members, which creates synergy and a better experience for employees;
  • “Walking the talk,...