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How to Run a Remote Team

Processes

Processes

Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.

A few examples from Zapier:

  • Weekly Hangouts;
  • Weekly One-on-Ones;
  • Bring the team together 2 times/year somewhere cool;
  • Automate anything that can be automated.

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How to Run a Remote Team

How to Run a Remote Team

https://zapier.com/learn/remote-work/how-manage-remote-team/#

zapier.com

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Key Ideas

Assembling the Team

... that's capable of executing in a remote setup:

  • Hire doers: they will get stuff done even if they are working from a secluded island.
  • Hire people you can trust. And trust the people you hire;
  • Hire people who cand write: communication is one of the most important parts of a remote team - good writers are critical to a team's success.
  • Hire people who are ok without a social workplace.

Software/Tools

In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.

You likely will need a tool in certain categories like group chat and video conferencing to make remote successful.

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Communication
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  • Set clear boundaries. Establish a preferred time for communications so you feel respected and acknowledged.
  • Get to know others. Remote workers often have purely transactional interactions. Listen to people and get to know them.
  • Update people on what you’re working on and your availability
Use Shared Experiences

A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.

Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.

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Creating A Digital Office That Feels Connected

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  • Communicate frequently.
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To key to building a culture of visibility with your remote team is perceived proximity, where your remote team members feel connected to others mentally and emotionally. In the physical work environment, you feel comfortable talking to people, regardless of rank. However, you may feel more awkward to ping the CEO a question in chat when you've never seen them in the lunch line or said hi in the hallway.

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Dynamic Icebreakers

If your icebreaker questions are intriguing, cheeky, humorous – the answers you receive will be, too.

Many remote teams will kick off their weekly meeting with an icebreaker question or insert it during their morning stand-up meeting. Even more popular is asking a series of icebreaker questions during the onboarding process when hiring someone.

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