Psychological Safety - Deepstash

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How to bring remote teams together: 5 ways to build authentic connections

Psychological Safety

Psychological Safety

Research indicates that successful teams foster “psychological safety”. This is a culture characterized by interpersonal trust and mutual respect, where people are comfortable being themselves.

Teams with psychological safety are more creative. They’re more trusting. They’re more innovative. And most of all, they’re more connected. 

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Assembling the Team

... that's capable of executing in a remote setup:

  • Hire doers: they will get stuff done even if they are working from a secluded island.
  • Hire people you can trust....
Software/Tools

In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.

You likely will need a tool in certain categories like group chat and video conferencing to make remote successful.

Processes

Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.

A few examples from Zapier:

  • Weekly Hangouts;
  • Weekly One-on-Ones;
  • Bring the team together 2 times/year somewhere cool;
  • Automate anything that can be automated.
Visibility As A Valuable Remote Work Skill
Visibility As A Valuable Remote Work Skill

Visibility at work is when you are included, recognized, and valued by networks within your organization. Its how you get credit for your work, get considered for advancement and build infl...

The Benefits Of More Face Time

Research found those who get more face time with management by being co-located are assigned better work assignments from their managers, are awarded promotions more frequently, and are less aware of their remote counterparts.

Many companies have learned how to integrate remote work into their business. Now is the time to set up structures to support the visibility and growth of remote teams long-term.

Creating A Digital Office That Feels Connected

There are four steps to it:

  • Communicate frequently.
  • Cultivate a shared identity and purpose.
  • Be dependable, reliable, and accessible.
  • Connect with others authentically.

To key to building a culture of visibility with your remote team is perceived proximity, where your remote team members feel connected to others mentally and emotionally. In the physical work environment, you feel comfortable talking to people, regardless of rank. However, you may feel more awkward to ping the CEO a question in chat when you've never seen them in the lunch line or said hi in the hallway.

Building Rapport Remotely

To better build rapport and counter isolation do the following:

  • smile, tilt your chin lower so you're not looking down on them, and slow down your speech during your vid...
Relying On Text The Right Way

Voice and video calls can help you feel more in touch with your team and avoid the issues of asynchronous communication like time lags or misunderstandings.

However, you'll likely spend a lot of your day communicating via text as it’s a good way to interact without interrupting their work. So you need to be able to get your point across clearly and simply, show empathy and understanding, and be efficient to avoid wasted time.

Staying Up To Date

Remote workers can feel overwhelmed by the amount of text they have to process. So finding ways to keep on top of what's going on is imperative for communicating efficiently with others.

Create archive lists and CC irrelevant emails to them, so you can save and share them without flooding non-involved people.