Listening and responses - Deepstash
Listening and responses

Listening and responses

  • There are different types of responses we can give to someone's good news, and only one of them contributes positively.
  • The winning response is both active and constructive; it offers enthusiastic support, as well as specific comments and follow up questions.
  • That's wonderful! I'm glad your boss noticed how hard you've been working. When does your promotion go into effect.
  • Forging a connection requires active listening, giving someone your full attention and also allowing then to have a say.

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