Learn more about communication with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
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Standing for Acknowledge, Express, Identify, Outcome, and Understanding, the A-E-I-O-U method can be used to resolve a variety of standoffs: employee-to-boss, peer-to-peer, co-founder to co-founder.
It helps clients work through confrontations mindfull.
Fixing communication gives a startup the tools and foundation they need to get the most out of the limited resources and capital they have.
This doesn’t mean that there won’t be any more problems or confrontations, but you’ll have the strategies and techniques you need to handle the...
It lets us reframe how we express ourselves and hear others.
It allows us to speak in terms of what we observe, how we’re feeling, what our needs are, and how we respond to others’ requests.
Needs are the missing pieces. Requests are what you use to get them.
Usually, you are looking for something from another person that will enrich your life, your work or your experience. Accordingly, you want to take their feelings and needs into account. The best way to do this is to...
Is to empower functional giving and receiving.
If implemented correctly, it can replace knee-jerk reactions and old, ineffective patterns. It can be built like any habit.
....strip away the narrative people automatically build in their heads, those looming cloud of suppositions you carry around about a person or situation, disabling you from working effectively.
Rather than pointing fingers or assigning blame, the best tactic is to become self aware ...
When conflict arises in the workplace, people have two tendencies:
Neither response is correct.
List the needs that are connected to the feelings you’ve identified.
What is lacking that would make you feel better? Appreciation? Balance? Support? Acceptance? Security? Belonging? Articulate what it is you need to move forward.
Example: “Because I value my happiness, I need…
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To avoid miscommunication, repeat or summarize their words back to them in a form like, “What I’m hearing you say is…” It creates a feedback loop that allows someone to course correct or dial it back.
Being observant does not mean being obnoxious or intrusive. It is done with subtlety and purpose. We assess for two things primarily:
Ask yourself what in your current situation is really making you unhappy, and what have you not yet considered that could solve it. Once you have answers, consider them as possible solutions.
Alternative solutions may not sound that attractive, but it is more realistic.
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