To avoid miscommunication, repeat or summarize their words back to them in a form like, “What I’m hearing you say is…” It creates a feedback loop that allows someone to course correct or dial it back.
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A World Class Mediator Shares 7 Ways to De-escalate Your Office Tension
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Working with people is hard enough, being a boos is not enough. Being a leader is what we should strive for.
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Similar ideas to Repeat, repeat, repeat
Getting helpful information in an ongoing, interactive loop allows you to course correct.
Asking how you could be a better partner, team member, friend, or leader from people who can give you accurate feedback can help you improve.
The moment the other person says their name, make sure to say it back to them because it will show you as a thoughtful person, but of course don't say their name for every response.
Saying a name back to someone is helpful most especially when someone has a unique name tha...
Be firm. In some cases, you may have to repeat yourself more than once. If you offered any explanation with your original response, you can repeat this explanation or just say no again. Don't back yourself into a corner by trying to explain yourself further. It is your right to say no to a...
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