Learn more about problemsolving with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
The ones that usually have negative ideas will come in handy later, when you're sorting through the ideas, but but they're not useful when you're generating them.
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Every organization consists of 2 general types of people:
The Yes-men and Yes-women only spout regurgitated pap, so don't invite them.
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232 reads
When it comes to brainstorming meetings, the terms "long" and "productive" are an oxymoron.
Think 15 to 20 minutes. The moment everyone's energy starts to flag, end the meeting before the storm turns into a dull drizzle.
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If you're brainstorming, don't characterizes ideas as "bad." Yes, there are bad ideas, but they're the fertilizer out of which good ideas grow.
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You're not going to stop negative thoughts by ignoring them.
You have to acknowledge them before you can confront them. It's not easy to admit you have doubts, that you are afraid or have reasons to be concerned, but you will never put them to rest in a meaningful way until you ackn...
Clean something every time you don't want to get started on a work project. Don't listen to a podcast or turn on the radio. Just clean. Make it as boring as possible, so that your mind wanders.
This does two things: it delays actually working on your project and it gives you time to ...
Negative feelings that come up during the conflict need to be confronted. If they have not been fully worked out they need to be brought up again.
If this is not done effectively in the beginning things may look like they are sorted out only to resurface sometime later.
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