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The Secret and Power of Listening

Open Your Ears

Don’t jump to advanced listening techniques if you have poor listening skills as you’re very likely to get overwhelmed.

Start by just opening your ears, closing your mouth and looking the speaker in the eyes. Then ask yourself what the speaker is trying to impart on you.

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The Secret and Power of Listening

The Secret and Power of Listening

https://leadershipfreak.blog/2013/03/21/the-secret-and-power-of-listening/

leadershipfreak.blog

3

Key Ideas

Open Your Ears

Don’t jump to advanced listening techniques if you have poor listening skills as you’re very likely to get overwhelmed.

Start by just opening your ears, closing your mouth and looking the speaker in the eyes. Then ask yourself what the speaker is trying to impart on you.

What Someone Closed to Listening Thinks

  • How does this impact me?
  • When have I experienced this?
  • What would I do about this?
  • Where can I take this conversation?
  • What do I need to tell?

5 Roadblocks To Listening

  1. Disinterest in connecting.
  2. Long-talkers and explainers who never get to the point!
  3. Knowledge. Talkers know.
  4. Distraction by what’s next.
  5. Multi-tasking.

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Active Listening

Is to not judge or analyze what the person is saying at first. Just focusing on listening and trying to understand their perspective.

The Three Components of Active Listening
  1. Paraphrase: Consists of repeating at the speakers a summary of what they say, so they feel understood.
  2. Inquire: Obtain all the information that is relevant to the resolution of the issue.
  3. Acknowledge: Once the issue is made clear, communicate to your counterpart that you understand it.

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