Manage your negative emotions
If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
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Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.
Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients.
Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind you that everyone has their own issues.
How you react to challenges either sets you up for success or puts you on the track to full-on meltdown mode.
To help you bounce back from adversity, practice optimism instead of complaining. What can you learn from this situation? Ask constructive questions to see what you can take away from the challenge at hand.
Take stock of what stresses you out, and be proactive to have less of it in your life.
If you know that checking your work email before bed will send you into a tailspin, leave it for the morning.
Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.
Emotionally intelligent people know how to communicate their opinions and needs in a direct way while still respecting others.
To become self-aware, you must be capable of monitoring your own emotions, recognizing different emotional reactions, and then correctly identifying each particular emotion. Self-aware individuals also recognize the relationships between the things they feel and how they behave.
How to improve self-awareness:
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