The root of conflict is not feeling heard - Deepstash
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The root of conflict is not feeling heard

Show the other party empathy. Validate their concern and give them your full attention.

Above all else, people want to know they are being heard. Every argument is about "Did you see me? Did you hear me?"

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A good conversation about hard topics

Before you have any conversation about hard topics, find areas of alignment.

In order to have an effective conversation, don't ask a question the other person is not willing to answer. When you desire a certain outcome, see where your goals and theirs align.

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Don't be afraid to follow up

If the answer is unsatisfactory, reframe the question or ask a follow-up question.

The ability to be direct about desiring clarification is a skill we can benefit from.

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Resolving conflict

  • Talk together. Each person should have adequate time to say what he or she believes the other party needs to hear. 
  • Listen carefully to gain understanding. Give your complete attention to the person who is talking without interrupting. 
  • Resolution is possible on...

Bring out the "best of yourself"

Make a conscious effort to bring out the best in someone else through your communication.

This makes communicating less "me-centric," which is talking to hear yourself talk, or talking "at" someone rather than "with" them, or being more interested in wanting to "capture" their attent...

Page 58

"You have been a real blessing to me. Today I understand something I didn't see before: every blessing ignored becomes a curse. I don't want anything else in life. But you are forcing me to look at wealth and at the horizons I have never known. Now that I have seen them,...

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