Learn more about communication with this collection
How to use storytelling to influence and persuade
How to create a compelling narrative
How to structure your story for maximum impact
Assuming your listeners are aware of the same knowledge as you can lead to a communication breakdown.
A good strategy to avoiding assumption-based confusion is to ensure your message is straightforward and quantifiable. More information is better than less. If you are unsure if you are understood, ask your listeners.
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How we communicate comes down to tone. The way we say something matters. It sends messages about how we're feeling.
This is true for verbal and written communication. In writing, the tone is conveyed through language choice and formatting. Capitalised ...
More communication is different from good communication. Before you hit "send" on a companywide email, consider what you are trying to achieve.
Knowing your goal can be helpful in choosing a suitable medium for communication. Before calling a meeting, ask ...
The goal of effective communication in the workplace is to reach a mutual understanding. We want everyone on the same page so that we can move in the same direction.
When working from home, we can easily confuse being constantly connected to our colleagues with eff...
Active listening is an essential part of communication. It does not mean agreeing with everything you're told.
Active listening includes respecting others' perspectives and avoiding judgmental language.
Deep thinker. Like talking about the world, religion and politics.
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Every decision is based on assumptions. If you don’t understand these assumptions, you may make a bad decision.
It’s often helpful to ask yourself first, and then your colleagues, “What are we assuming in this scenario?”
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