Learn more about communication with this collection
How to use storytelling to influence and persuade
How to create a compelling narrative
How to structure your story for maximum impact
Clarify your pursuits
More communication is different from good communication. Before you hit "send" on a companywide email, consider what you are trying to achieve.
Knowing your goal can be helpful in choosing a suitable medium for communication. Before calling a meeting, ask if it is the best way to reach your goal. You may be able to convey the same message in an email thread.
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Pay attention to your tone
How we communicate comes down to tone. The way we say something matters. It sends messages about how we're feeling.
This is true for verbal and written communication. In writing, the tone is conveyed through language choice and formatting. Capitalised ...
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499 reads
Avoid assumptions
Assuming your listeners are aware of the same knowledge as you can lead to a communication breakdown.
A good strategy to avoiding assumption-based confusion is to ensure your message is straightforward and quantifiable. More information is better than less...
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744 reads
Failure of communication
The goal of effective communication in the workplace is to reach a mutual understanding. We want everyone on the same page so that we can move in the same direction.
When working from home, we can easily confuse being constantly connected to our colleagues with eff...
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1.21K reads
Practice active listening
Active listening is an essential part of communication. It does not mean agreeing with everything you're told.
Active listening includes respecting others' perspectives and avoiding judgmental language.
144
641 reads
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To work on what matters...
- Identify a small number of ambitious outcomes to pursue with your deep work hours
- Find your lag (the goal you’re trying to achieve) and lead metrics (the behaviors you’ll do to reach the goal)
- Develop a scoreboard where you track your time spend in a s...
Discover Your Values
Being able to achieve a success metric is hard, but knowing which metric to achieve is even more important. Discover what you value and choose your own metrics for success, otherwise, your environment will dictate it for you, which could be unfulfilling for you.
Work towards your own idea o...
Numbers Can Never Be Absolute
But in most cases, these numbers are not set in stone. You want to set goals that are challenging yet achievable, and by definition, it creates a range of options. The OKR method sets the objective (what we are actually trying to achieve here) as context for the actual results and numbers that we...
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