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Practice listening

Practice listening

Listening is the most important part of having a quality conversation—and it’s also the area most people struggle with. 

So if you want to improve the quality of your conversations at work, look for opportunities to develop and practice your listening skills. 

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MORE IDEAS FROM THE SAME ARTICLE

Open office layout cuts face-to-face conversations by as much as 70 percent. The fact that an entire department could hear you talking with someone can block you from seeking connection.

Search for or create pockets of privacy within those open workspace (for example, use a co...

If you really want to communicate effectively, you need to connect and converse with the people around you—beyond words on a screen.

Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).

So that means when you send a virtual message, 93 percent of what you’re trying to communica...

Small talk might not be that meaningful, but it does have a few benefits: it can make you happier and it can boost the brain’s executive functions responsible for everything from attention and focus to time management to organization.

If you find that you’re stuck in a conversation that isn’t going anywhere, a change of scenery can work wonders. So take your conversation outside.

It will reduce stress levels, increase positive emotions, spark creativity, and foster a sense of openness. All these will have a positi...

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Let People Talk First

Let others to talk about themselves first. Then, you’ll be able to sell yourself more naturally.

If they are interested in what you have to offer, you can naturally transition into a pitch that interests them. A lot of times, a person will self-identify a need right after you talk ab...

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Make Time To Connect

Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.

One way to do that is to try to give everyone the same day off, give people a “theme” for an activity of their choosin...

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The value of small talk

Small talk can be defined by how much information is exchanged. If you know nothing more about the other person than you knew before the conversation, then it is small talk.

Research shows that small talk with people, even with strangers, can boost our mood. While small ta...

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