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How continuous improvement can build a competitive edge

Continuous improvement

Continuous improvement

Is an ongoing effort to improve all elements of an organization - processes, tools, products, services, etc. 

It rests on the belief that a steady stream of improvements, diligently executed, will have transformational results.

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How continuous improvement can build a competitive edge

How continuous improvement can build a competitive edge

https://www.mckinsey.com/business-functions/organization/our-insights/the-organization-blog/how-continuous-improvement-can-build-a-competitive-edge

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Key Ideas

3 Practices for Continuous improvement

  • Performance transparency: it starts with making goals public and cascading those goals  in a way that is tailored to individuals at all levels of the organization.
  • Knowledge sharing: critical to scaling best practices across (and up and down) organizations.
  • Employee involvement: frontline employees are closest to the work and typically have the richest insights on how their work can be done better. Capturing their perspectives is critical.

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Organizational change management (OCM)

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External Improvement vs. Self-Improvement
  • External improvement: Money, fitness, credentials, status, friends, etc. 
  • Self-improvement: Habits, thought patterns, confidence, beliefs, learned skills and behavio...
External improvement...
... that doesn't arise from self-improvement is from circumstances or factors outside your control. Winning the lottery may be great, but if you’re broke right now, that’s not a strategy to bank on. Instead you need to start by changing your own behaviors, skills and habits.
Life Strategy
Your total life strategy is a collection of every habit, behavior and thought pattern, conscious and unconscious, that you use to solve the problems you have in life, meet your needs and stay alive. 

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