From a product standpoint
Products and services are only as good as they are when they break, not when everything is functioning fine.
Even if you’ve had a positive view of a product or service for years, a problem that takes forever to fix or a hostile response when you ask for help will no doubt make you take your business elsewhere.
22
99 reads
CURATED FROM
IDEAS CURATED BY
Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design. Photographer at heart.
The idea is part of this collection:
Learn more about personaldevelopment with this collection
How to build confidence
How to connect with people on a deeper level
How to create a positive first impression
Related collections
Similar ideas to From a product standpoint
Leadership and a positive attitude
Good leaders practice positive thinking, even when things go bad.
They view stressful situations from a more positive perspective, which takes emotional intelligence. Rather than getting stressed out about a work situation or a recent failure, they look at it as an opportunity to pau...
Lessons from the conservation of complexity
- How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
- Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...
Your communication skills
The candidates that stand out have the technical skills as well as strong communication skills. Hiring managers want to know about tough conversations you’ve had or times when you’ve solved a problem. Don't be afraid to ask questions.
If you can't communicate problems or a...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates