From a customer standpoint - Deepstash
From a customer standpoint

From a customer standpoint

From a customer standpoint, companies are only as good as how they behave in a public relations crisis.

Reputations are fragile. One incident of bad behavior will linger in the minds of customers for a long time.

22

101 reads

CURATED FROM

IDEAS CURATED BY

heisenberg

Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design. Photographer at heart.

The idea is part of this collection:

How To Be Effortlessly Charismatic

Learn more about personaldevelopment with this collection

How to build confidence

How to connect with people on a deeper level

How to create a positive first impression

Related collections

Similar ideas to From a customer standpoint

From a financial standpoint

From a financial standpoint

From a financial standpoint, companies prove their worth when they show how they cope when something fundamental changes in the market or there’s a financial crisis.

Like companies, investors might be able to perform well in ideal conditions due to luck. But when the marke...

Why is customer retention important?

70% of companies say it’s cheaper to retain a customer than acquire a new one. The old rule of thumb says it costs 5 times more to acquire a new customer than it did to retain one.

Engaged consumers buy 90% more frequently, spend 60% more per transaction, and are five times more likely to i...

Customer Lifecycle Funnel

There are six stages the customer has to go through: Visitor->Prospect->Activated User->Customer->Active Customer->Loyal Customer.

  • Each stage that a customer goes through is preceded by a specific action.
  • The effectiveness of each stage needs to be tracked and ...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates