Old truth: Customers hope you have what they want. - Deepstash
Old truth: Customers hope you have what they want.

Old truth: Customers hope you have what they want.

New truth: Customers expect you to have exactly what they want.

Consumers today expect that any experience will be frictionless, anticipatory, relevant, and connected. In other words, they are concerned only with getting what they want, when they want it. And they insist nothing gets in their way.

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heisenberg

Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design. Photographer at heart.

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