The goal of feedback is to elicit a behavior change. So it’s not over until you agree on what they’ll do differently next time.
Not suggesting a solution can be a good course of action to avoid a repeat of the issue. It’s their issue and they'll be more committed to a solution if it is theirs.
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Our conscious mind may be functioning more by making reasonable-sounding explanations for its behavior rather than actually making decisions.
This means that we fail because the unconscious parts of our mind have decided not to take action. You might be convincing yourself that you w...
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