Classic ways to handle conflict - Deepstash

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Classic ways to handle conflict

  • Conflict management assumes that conflict is a constant feature of group life. The idea is to keep it within boundaries, not to eliminate it.
  • Conflict resolution sees conflict as an interruption of normal life. The idea is to find a solution—usually a compromise—as quickly as possible.

In most cases, neither approach adequately deals with the issue. 

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MORE IDEAS FROM THE SAME ARTICLE

  1. View conflict as opportunity. Learn to see conflict as a valuable look beneath the surface of your organization.
  2. Respect your adversary. Pride is the primary obstacle to transforming conflict. 
  3. Identify primary issues. Always look beyond the presenting is...

A way to view conflict not as a problem to be managed or resolved,  but as an opportunity to strengthen the common life of any group.

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Leadership and conflict go hand-in-hand

Conflict in the workplace is unavoidable. While you can try and avoid conflict (bad idea), you cannot escape conflict. 

The ability to recognize conflict, understand the nature of conflict, and to be able to bring swift and just resolution to conflict will serve you well as a leader....

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The SAS Rule To Quickly Defuse Conflict

Here's how conflict handling would work using the "SAS" rule:

  • Step 1: (S)tep back -- physically. This creates space between you and your colleague and sends the signal that you're not interested in further aggression or tension.
  • Step 2: (A)sk

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published 3 ideas

Conflict appears in many forms, but we seldom are prepared to deal with it. Fortunately, this 3-step rule defuses tense situations and facilitates constructive resolution.

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Know your facts

How many times have you made a claim about some piece of trivia only to realize, as soon as you’ve made that claim, that you’re completely wrong?

Stop and think before you make such errors, and you’ll be less likely to lose, whether the matter is trivia or a truly important

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