Presenting themselves differently depending on who they’re talking to (outsiders or insiders) can mean that anyone who is not a true insider at the company ends up with a partial or biased view of the work.
The full nature of the work is often glossed over, and that’s a problem for those considering taking one of these jobs.
When they only hear about the gloss, prospective employees end up with false expectations that tend to fuel the cycle of disappointment.
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Similar ideas to Glossing over mundane work
A recent study named the gap between expectations and the day-to-day reality of jobs as "glossy work." The glossy work dissonance can cause employees to change jobs. Another problem is how to present the work and themselves to other people.
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